Privacy Policy

1. Information We Collect

1.1 Personal Information: We collect personal information that you voluntarily provide, including:

Contact Details: Name, email address, and phone number.
Payment Information: Payment-related information like credit card details and billing address.
Account Information: Username, password, and purchase history.
Communication: Records of your correspondence with us.
1.2 Automatic Data Collection: We collect information automatically when you visit our website, such as:

IP Address: To manage access to our website.
Cookies: Small data files for enhancing user experience and tracking usage.
Browser and Device Information: Includes browser type, device type, and other technical details.

2. How We Use Your Information

2.1 Processing Your Orders: To process and fulfill orders, including payment processing and delivery.
2.2 Customer Support: To provide support and resolve issues.
2.3 Marketing Communications: To send marketing communications if consented to.
2.4 Improving Our Services: To understand user behavior and improve our website.
2.5 Legal Obligations: To comply with legal obligations and enforce agreements.

3. Sharing Your Information

We do not sell your personal information. We may share it with:

Service Providers: Companies that help us with processing payments and managing our website.
Legal Authorities: When required by law.

4. Data Security

We implement security measures such as secure servers and encryption to protect your personal information.

5. Data Retention

We retain your personal information only as long as necessary for the purposes it was collected or as required by law.

6. Your Rights

You have the right to:

Access Your Data: Request a copy of your personal information.
Rectify Your Data: Correct inaccurate information.
Erase Your Data: Request deletion of your personal information.
Restrict Processing: Limit how your data is used.
Data Portability: Receive your data in a commonly used format.
Object to Processing: Object to data processing for marketing.
Withdraw Consent: Withdraw consent for data processing.
To exercise these rights, please contact us at contact@fnacc.shop.

7. Cookies and Tracking Technologies

We use cookies to enhance your experience. You can control cookies through your browser settings.

8. Changes to This Privacy Policy

We may update this policy as needed. Significant changes will be posted on our website.

9. Contact Us

For any questions about this Privacy Policy, please contact us at contact@fnacc.shop.